FAQs & Policies | DMO Advanced - Digital Marketers Organization

FAQ’s & Policies

Please visit our COVID-19 page for information and details on how we are handling the pandemic and how we are keeping our attendees safe.

Napa 2022 Venue

Napa Valley Marriott Hotel & Spa
3425 Solano Ave, Napa, CA 94558
(707) 253-8600

Getting to Napa

Napa is roughly 1.5 hours away from all of the Bay Area airports and including Sacramento. We recommend flying into Oakland (OAK) as it seems to have ample arrivals/departures and less traffic than SFO. Ultimately it’s your choice on where you’d like to fly into!

Staying in Napa

This year, our hotel partner is The Napa Valley Marriott Hotel & Spa which is located at 3425 Solano Ave, Napa, CA 94558. The Napa Valley Marriott Hotel & Spa is offering a group rate charge of $205/night for the event. Save money and time by calling the resort at (707) 253-8600 and mention the event to receive this discounted rate! We will be posting an exclusive reservation link in the future.

Age Verification

Due to the nature of our events attendance is limited for adults over the age of 21. ID’s will be checked at the door and anyone under the age of 21 will be denied entry, regardless of ticket status. Those without proper ID’s will not be allowed to enter the conference. This includes social passes and our optional networking day. Children and young adults will be turned away at the door.

Frequently Asked Questions

What is our code of conduct?
Our Code of Conduct can be found here.
What is DMO Advanced?
DMO Advanced is an annual event that focuses on providing an intimate setting to learn from the brightest minds in the search industry. We believe in providing a first-class experience for all of our attendees by limiting attendance, focusing on enterprise problems & solutions, and celebrating in historic Napa Valley.
Will there be photography?
DMO Advanced will have a photographer at the event taking pictures and video of speakers, attendees, and areas surrounding the event. By your attendance, you give DMO Advanced express permission to be photographed, recorded or videotaped. You agree that DMO Advanced may use these images or recordings in sale or commercial promotion of the conference or related media. Please refrain from acting inappropriately as the images/video might make its way online.
How do I purchase tickets to this event?
You can purchase tickets on by visiting this page.
If I cannot make it, can I receive a refund on my order?
We know that things can happen and change. Here’s how cancellations and refunds work:
  • 90+ Days Out: Full Refund*
  • 60+ Days Out: 50% Refund*
  • 30+ Days Out: 25% Refund*
  • Less than 30 Days Out: No Refunds
*Please note that all refunds come with a $100 cancellation fee
All refund requests need to be sent in via email from the email address you used during registration. WE WILL NOT PROCESS REFUNDS FROM NON-MATCHING EMAIL ADDRESSES. If you realize you are unable to attend for any reason, we strongly suggest finding a friend or colleague to utilize your ticket. Refund requests can be emailed to info@digitalmarketers.org.
How can I apply a discount code to my order?
To apply a discount code to your order, choose your desired ticket type and quantity first. After doing that, fill out the ‘Promo Code’ section above ‘Order Now’. When the text box appears, enter your code and click ‘Apply’. Finally, click ‘Order Now’.
Can I transfer my ticket to someone else?
Yes, you can transfer your ticket. Please send an email to info@digitalmarketers.org and request the change.
I am interested in volunteering. How do I sign up to do so?
Right now, we aren’t taking any volunteer positions.
What is our privacy policy?
Our Privacy Policy can be found here.
Still have questions?